Tips, Tools and Applications for the Electronic Industry in Europe

Attention: To All Total Phase Promira Serial Platform Customers

Posted on 2016/08/10 by George

The purchase of a Promira Serial Platform includes a one-year hardware warranty as well as a one-year application support agreement. For customers who purchased their Promira platforms prior to July 2015, Total Phase has extended your hardware warranty and application support until August 31, 2016 - at no additional charge.

The hardware warranty protects you financially from the potential failure of an older device. And your Promira application support service agreement provides access to new firmware, software, technical support, and the ability to upgrade your Promira platform with additional applications.

Your Promira platform application support agreement end date is embedded in the license file. In order to update your device with the latest firmware, the license file must first be updated.  Follow these steps to take advantage of the latest capabilities of your Promira platform:

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